Citizen & Visitor Experience Platform

City Passport

One digital experience connecting people with places, routes, local communities, activities, rewards, and city services.

Designed for cities and destinations everywhere. City Passport turns fragmented information into a connected journey from discovery and personalized recommendations to check-in, achievement, reward, and continuous exploration.

Connected Journey

From Discovery to Meaningful City Experience

City Passport helps users move naturally from discovering what a city offers to actively exploring, participating, and returning for new experiences.

Discover
Match
Plan
Navigate
Check-in
Experience
Reward
Discover More
Platform Capabilities

A Digital Experience Layer for the City

City Passport brings together place discovery, personalization, location-based engagement, and incentive mechanisms into a modular platform.

City Passport home experience interface in Thai
Home Experience Real home interface showing destination discovery, events, recommendations, and the visitor experience entry point.
City Passport recommended places and travel services interface in Thai
Places & City Services Recommended places together with trip planning, calendar, passport, and check-in service entry points.

Place Explorer

Discover attractions, cultural sites, communities, food destinations, events, public spaces, and local businesses through an interactive city experience.

Personalized Matching

Recommend places and experiences based on visitor interests, available time, travel preferences, budget, mobility, and contextual factors.

Smart Routes

Combine multiple places into themed journeys, day plans, cultural routes, food trails, community experiences, or destination campaigns.

Digital Check-in

Turn physical places into interactive experience points through digital check-in, QR access, campaign participation, and location-based engagement.

Achievements

Encourage exploration through milestones, themed badges, route completion, district discovery, and destination-based achievements.

Rewards & Local Offers

Connect engagement with local rewards, merchant offers, experiences, campaign benefits, and destination incentives.

Personalization

Every Visitor Can Experience the City Differently

City Passport can use visitor preferences and context to move beyond generic destination lists toward relevant, practical recommendations.

City Passport onboarding and access screen in Thai
Visitor Onboarding A simple entry experience that opens a personal City Passport and starts a continuous visitor journey.
City Passport city guide and travel tips interface in Thai
Contextual City Guide Travel guidance, culture, practical tips, language support, and contextual information for real-world exploration.

Recommendation Context

  • Visitor interests and experience preferences
  • Available time and preferred start time
  • Travel mode and walking tolerance
  • Budget and activity style
  • Family or group considerations
  • Food and accessibility preferences
  • Location and nearby opportunities
City Passport personalized recommendations
Visitor Experience

A Journey That Continues Across the City

The experience can begin from a kiosk, QR code, website, digital signage, tourism campaign, or mobile device and continue seamlessly throughout the journey.

City Passport smart route builder interface in Thai
Smart Route Builder Visitors can start from discovery, favorites, or curated trails and build a journey around their interests.
City Passport route result with itinerary and map in Thai
Generated Route & Itinerary A working route result combining destination sequence, timing, transport context, and map-based navigation.
1

Start Anywhere

Enter through kiosk, signage, QR code, destination website, campaign page, or mobile access.

2

Discover & Plan

Explore relevant places, receive recommendations, and build a route that fits the visitor.

3

Experience

Navigate, check in, participate in local activities, complete routes, and discover nearby experiences.

4

Return & Continue

Unlock achievements, rewards, new recommendations, and reasons to continue exploring the destination.

Local Economic Participation

Connecting Visitor Attention with Local Opportunity

City Passport can help destinations distribute visitor activity beyond major landmarks by connecting people with local businesses, community experiences, events, and emerging districts.

City Passport local place discovery interface in Thai
Local Discovery The platform can surface communities, attractions, local businesses, and secondary destinations beyond primary landmarks.
City Passport curated trails interface in Thai
Curated Experience Trails Theme-based journeys help destinations activate culture, food, heritage, neighborhoods, and local experiences.

Local Discovery

Surface lesser-known destinations, neighborhoods, local food, cultural experiences, markets, and independent businesses.

Campaign Activation

Create themed trails, seasonal campaigns, events, district challenges, and destination-wide engagement programs.

Reward Ecosystem

Connect achievements and check-ins with merchant offers, cultural experiences, privileges, or destination rewards.

Experience Intelligence

Visitor Engagement Becomes Actionable Insight

With appropriate governance and privacy controls, engagement signals from City Passport can help destinations understand visitor interests, route performance, campaign effectiveness, and place engagement.

City Passport personal passport and saved journeys interface in Thai
Personal Passport & Journey History A persistent personal layer that brings together journeys, favorites, achievements, and repeat engagement.
City Passport badge showcase and rewards interface in Thai
Achievements & Rewards Badges and reward mechanics turn exploration into measurable engagement and encourage continued participation.
Visitor Experience
Engagement Data
Tourism Intelligence
Better Decisions
Better Experience
Places

Understand what destinations attract interest and engagement.

Routes

Measure how themed journeys and destination campaigns perform.

Engagement

Observe check-ins, achievements, rewards, and experience participation.

Insights

Support tourism planning, destination activation, and local economic programs.

City Passport QR reward redemption at a local merchant
Reward Redemption QR-based redemption connects digital engagement directly with local merchant benefits and real-world visitor experiences.
Standalone Deployment

Deploy City Passport Independently

City Passport can operate as an independent visitor experience platform for a city, province, tourism destination, district, cultural area, event ecosystem, or destination management organization.

Smart City Integration

Connect with Smart Tourism & Smart City OS

For larger deployments, City Passport can become the citizen and visitor experience layer connected to Smart Tourism analytics and Radical Smart City OS.

Flexible Deployment

Designed for Cities and Destinations Everywhere

The platform is designed as a configurable city experience framework rather than a destination-specific application.

Metropolitan Cities

Connect complex city districts, attractions, events, mobility, culture, retail, and visitor services.

Provinces & Regions

Build regional tourism journeys that connect multiple towns, districts, natural destinations, and local communities.

Cultural Districts

Create curated heritage, art, food, craft, learning, and community-based experience trails.

Destination Ecosystems

Support tourism boards, destination managers, special events, festivals, and visitor programs.

City Experience Platform

Turn the City into a Connected Experience

City Passport connects places, people, local opportunity, and digital engagement into a scalable experience platform for modern cities and destinations.

Recommended supporting assets: City Passport home screen, explorer map, recommendation flow, route view, check-in interface, badge and reward visuals, and visitor journey illustration.